Friday, August 20, 2010

Identity Crisis

Ever since marrying Scope last month (*squeeeeeeeeeeeeee!!*) I have been grappling with the slow, sweaty, hulking task of changing my name, address, and phone number on—well—everything.

And sometimes it just ain’t easy. Grrrrr.

It seems that, while some agencies (my Target credit card, for example) are content to let me change any and all info I want just by placing a two minute phone call (E-Z), other agencies are not quite so accommodating and refuse to allow such shenanigans to transpire without proper documentation and/or the handing over of my first-born child.

Thus, my identity is a chaotic kaleidoscope right now, with all my info changed in some places (yay!), none of it changed in others (boo!), and, most frustrating of all, just part of my info changed in still more places (gah!), and half the time I have a hard time remembering who the heck I am.

For example, in some places I am Cora Newname living in Chicago, but in others I am Cora Oldname living in Seattle; in some places I am Cora Newname living in Seattle, while in others I am Cora Oldname living in Chicago; and, most fun of all, at one of my banks I am Cora Newname living in Seattle with a Chicago phone number and a debit card which says “Cora Newname” but checks on the same account which say “Cora Oldname”, etc, etc, etc.

You get the point. It’s confusing!!!! I can’t keep it all straight, trying to remember who I am and where I live every time I deal with different agencies.

Wednesday I signed into my eBay account and changed my name, address and phone number in a mere handful of seconds simply be clicking the edit button. Sweet. And once I announced myself as Cora Newname on eBay, I figured I’d better hurry on over to eBay’s evil twin sister, Paypal, and change all my info there before the whattheheck alarm sounded. I was trying to be a good girl, see? Ebay owns Paypal, of course, so they share information, thus, changing my info in Paypal would be just as easy as changing in it eBay had been, right?

Umm…. no.

For some reason, even though I’d just changed my name, address and phone number in eBay without an issue, when I attempted the same stunt over in Paypal, Paypal promptly handed me a dunce cap and made me go sit in the corner. I got an error message telling me I wasn’t allowed to change all that information at once (clearly, I’m the first woman to ever get married and move in with my new husband, and, according to Paypal, I’m a freak) and because I’d just raised a big ol’ red fraud flag, I was told that to proceed with any changes I wanted to make I had to first verify my identity by allowing Paypal to call me at home.

My old home.

2000 miles away.

At the phone number I was trying to change.


I wasn’t allowed to submit any other phone number for use in verifying my identity because, according to Paypal, my identity could only be verified at my ex-phone number. Clearly.


Just wow.

Of course, there’s no way that plan is ever going to work. Ever. (Unless I send my sister over to my ex-house to fraudulently verify my identity for me.) (Tempting, but wrong.) So, I emailed Paypal a plea for help.

*ticked off sigh*

I’ve had spaztastic problems with Paypal before (don’t ask) and, in my experience, emailing Paypal pleas for help rarely leads to anything resembling anything help-like whatsoever. But rather than calling Paypal and being on hold for 17,983,666 hours, I figured I’d try emailing first.

Why not? I might get lucky and get a response from someone without a God complex and with a little—oh, I dunno—good old fashioned common sense, right?

It could happen.

No, really.

So, I got a reply the next day telling me they are allowing me to change my address (yay!) and phone number (cool!), but…. to change my name, they told me I now have to mail them copies of my Illinois driver’s license (which I don’t have yet because I’m still waiting on bills in my new name to arrive to prove my residence to the State of Illinois) and…. (….wait for it….) ….copies of my bank statements and credit card statements.

*big, burly, carnivorous crickets*

Excuse me?

Copies of my bank statements and credit card statements? Why does Paypal think they need those? I’m NOT sending Paypal THOSE!!!! That’s waaaayyyyyyyy too personal! I’d feel less violated spreading ‘em in the stirrups and letting Paypal give me a pelvic exam, okay?!

Surely there are less insane ways of proving I’m Cora Newname to Paypal than sending Paypal my BANK AND CREDIT CARD STATEMENTS! Are you kidding me?! That’s sooooooooooo not going to happen. C’mon!

Eloquent, sophisticated, and ubermature memo to Paypal: Kiss it, jerks. I’ll keep my old name. Thanks.

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© Coracabana


MJenks said...

If you're still under Cora OldName, then you don't have to pay those bills, right?

Heff said...

You ARE CORRECT. Pay-Pal can have "attitude" when it wants to !

The Vegetable Assassin said...

I guess because it's dealing with your bank and finances it has to be exactly right, but what an effing PAIN. I'd send them your cell phone bill or something else sort of harmless and let them deal with that, certainly NOT a bank or cc statement. That's none of their goddamn business! This is why not changing your name is so much easier. Ridiculous!

Dawn Smith (Bee and Rose) said...

Grrrr...this is why I hate Paypal...

Good luck getting everything straightened around!!!

Heff said...

Hey, thanks for the Follow !

"Payback - This time it's FOR REAL !"

J.J. said...

Can you open a new PayPal account and delete the old one? Sounds like the easiest way to me.

And yet another reason for me not to get married. ; )

Georgie Girl said...

Sending buttloads of patience your way...

Shana said...

Yeah, i was thinking a new paypal after everything is changed would be the easiest.

Prunella Jones said...

I was going to suggest closing old account and opening a new one but JJ and Shana already took care of that, so I'll just add that you should forget about last names and just go by Cora. You know, like Cher? Make everything easier.

Linka72 said...

sigh..changing my name was hell and I didn't even move out of state! I always thought people with hyphenated names were pretentious..then I hyphenated mine, it was just easier that way because of the "Paypal" type foolishness...oh, and congrats on your marriage!!